Everything about converting free, pricing, privacy, and using MsgToPdfConverter for legal or business purposes.
No — guests get 3 free conversions, one file at a time. A free account raises that to 10 conversions and unlocks batch upload.
No. MSG and EML files can be opened directly by the converter without Outlook or any other email client installed.
10MB per file.
Yes, with a free account — see bulk conversion. Guests are limited to one file at a time.
.msg (Microsoft Outlook) and .eml, the open standard used by most other email clients including Apple Mail, Thunderbird, and Gmail exports.
MSG is Outlook's proprietary binary format; EML is an open standard readable as plain text. Both convert the same way — see the full breakdown in MSG vs. EML.
Yes — attachments are appended to the same PDF after the email body. Supported attachment types include .docx, .doc, .txt, .pdf, .png, .jpg, .gif, .bmp, .tif, .webp, and .heic.
Yes — the converter runs entirely in the browser regardless of operating system, which matters since Mac Outlook doesn't generate .msg files natively (it uses .eml instead, also supported).
No. We never connect to your inbox — no OAuth, no credentials, no background access. You choose exactly which file to upload.
Files are automatically deleted from our servers within 24 hours of conversion.
Yes — files are encrypted in transit and processed in memory during conversion.
No. Your file is processed automatically to generate the PDF — nobody on our team reviews the contents.
Yes — 3 free conversions as a guest with no account, or 10 conversions plus batch upload with a free account. See full details on Pricing.
Starter, Pro, and Team, starting at $7.99/mo — each with higher monthly conversion limits and additional features. Yearly billing is available at a discount.
[Confirm before publishing: does conversion pause until renewal or upgrade, or is overage handled differently?] There are no surprise charges — a plan only bills the amount shown for that tier.
Yes — manage or cancel your subscription anytime from the billing portal in your account, no need to contact support.
Yes, for individual documents or smaller productions — headers and attachments are preserved. It's not a full eDiscovery platform; see the honest breakdown on Legal & eDiscovery.
Visible header data (sender, recipients, subject, timestamp) is preserved. It does not generate cryptographic hash values or a formal chain-of-custody record.
Yes — converting to a stable, non-proprietary format like PDF is common practice for long-term retention. See bulk conversion for archiving at scale.
Zamzar handles 1,100+ formats; this tool is purpose-built for MSG and EML specifically. Full comparison at MsgToPdfConverter vs. Zamzar.
Print to PDF often drops full headers and attachments; this converter preserves both. See Outlook MSG to PDF for the full breakdown.
Yes — the guest tier allows 3 conversions with no account required.
Check the file type, size, and whether it opens elsewhere first. For the full step-by-step checklist, visit the Help Center.
The Help Center covers password resets, subscription changes, and other account-specific issues directly.